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الخميس، 20 أغسطس 2015

What To Know About Water Utility Billing Software

By Nancy Gardner


The users of this technology have one aim or goal in mind, which is to operate with ease and improve efficiency. This has a long term implication on cost which is reduction of cost. And as we all know the main goal of any supplier or company is to maximize in their profits. By using water utility billing software reduces the cost of labor hence resulting to immediate saving.

Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.

To develop program that will work effectively and efficiently with existing computer hardware, a programmer must first identify organizational informational requirement. That is what kind of information is needed or suits this organization and in what form should the information be collected, processed and presented.

Utility waters are supposed to study customers reports to evaluate their consumption pattern so as to advice the management on the ways to use to conserve water and how to reduce cost associated with water provision to customers. Today billing programs many reports and other functions that are not limited to only sending notices of payment to consumer.

All these stages should be arrived at after through consultation with user of the system being developed. Program analysis is the next stage whereby the programmer evaluates the existing software to check out for any loop holes it might have had to correct them in the new program so as to meet organization need.

The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.

After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.

And most important function that system is able to perform, is providing a customer portal where clients can access online from their places or homes to check their account information or balances. Another important function of the system is enabling E billing. E billing allows service providers to send their customer bills reducing their cost of postage significantly.

Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.




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